Privacy Policy
Last Updated: 16 September 2026
Rasamurni respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products, contacting us, or subscribing to our communications.
This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.
By using the Rasamurni website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect the following information:
Information You Provide
When you place an order, create an account, contact us, subscribe to our newsletter, or otherwise interact with our website, we may collect information such as:
Full name
Email address
Phone number
Billing address
Shipping address
Order and purchase details
Account information
Information provided through contact forms
Newsletter subscription information
Any other information you voluntarily provide to us
Please do not provide sensitive personal information through contact forms unless it is necessary for the purpose of your request.
Payment Information
When you make a purchase, payment information may be processed by a third-party payment gateway.
Rasamurni does not intend to store complete credit/debit card numbers, banking passwords, UPI PINs, or similar sensitive payment credentials on its website.
Payment providers may independently collect and process payment information in accordance with their own privacy policies and terms.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, such as:
IP address
Browser type and version
Device type
Operating system
Pages visited
Approximate usage information
Referring website
Date and time of access
Technical and diagnostic information
This information may be collected through cookies, analytics tools, hosting services, security systems, or similar technologies.
3. Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, improve performance, understand website usage, and support certain features.
Cookies may be placed by Rasamurni or by third-party services used on the website.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
4. How We Use Your Information
We may use the information we collect to:
Process and fulfil orders.
Deliver purchased products.
Process payments and refunds.
Communicate with you about your orders.
Respond to enquiries and customer-support requests.
Maintain and manage customer accounts.
Send newsletters and promotional communications where you have subscribed or where otherwise permitted by applicable law.
Improve our products, website, services, and customer experience.
Monitor and protect the security of our website.
Detect and prevent fraud, abuse, or unauthorised activity.
Comply with applicable legal, regulatory, accounting, and tax requirements.
Enforce our Terms & Conditions and protect our legal rights.
5. Marketing Communications
If you subscribe to our newsletter or otherwise provide consent to receive marketing communications, we may send you information about Rasamurni products, offers, promotions, new launches, or other relevant updates.
You may unsubscribe from promotional emails at any time by using the unsubscribe mechanism included in the communication or by contacting us.
Transactional communications, such as order confirmations, payment updates, shipping notifications, and important service messages, may still be sent when necessary to fulfil your order or provide the requested service.
6. How We Share Information
We do not sell your personal information merely for the purpose of selling personal information.
We may share necessary information with trusted third parties when required to operate our business and provide services to you, including:
Payment processors and payment gateways
Shipping and courier partners
Website hosting and technical service providers
Email and newsletter service providers
Website analytics and security providers
Customer-support or communication service providers
Professional advisers, where necessary
Government authorities or law-enforcement agencies where legally required
Third parties may process information according to their own terms and privacy policies.
We aim to share only the information reasonably necessary for the relevant purpose.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, or destruction.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable precautions when using the internet, including keeping account credentials confidential and avoiding sharing passwords, OTPs, UPI PINs, or payment credentials with anyone.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfilment, customer support, accounting, tax, legal, security, dispute resolution, and other legitimate business requirements.
The retention period may vary depending on the type of information and the purpose for which it was collected.
When information is no longer required, we may securely delete, anonymise, or otherwise dispose of it, subject to applicable legal requirements.
9. Your Privacy Choices and Rights
Depending on applicable law, you may have rights relating to your personal information, including the ability to:
Request access to certain personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of information where legally applicable.
Withdraw consent where processing is based on consent.
Opt out of promotional communications.
Raise a concern or complaint regarding the handling of your personal information.
Some requests may be subject to legal, contractual, security, or other applicable limitations.
To make a privacy-related request, please contact us using the details provided below.
10. Children’s Privacy
Our website is not intended to knowingly collect personal information directly from children without appropriate consent where such consent is required by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.
11. Third-Party Websites
Our website may contain links, embedded content, social media features, or other integrations provided by third parties.
Third-party websites and services operate independently from Rasamurni and may have their own privacy policies.
We are not responsible for the privacy practices, security, or content of third-party websites or services.
12. International Data Transfers
Where we use third-party service providers located outside India, your information may be processed or stored in another country, subject to applicable laws and contractual or technical safeguards.
By using our website and services, you acknowledge that such processing may occur where necessary to provide the requested services.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, legal requirements, or services.
Any updated version will be published on this page with a revised “Last Updated” date.
We encourage you to review this page periodically to remain informed about how your information is handled.
14. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way your personal information is handled, please contact us.
Rasamurni
Email: admin@rasamurni.com
Phone: +91-9654658033‬
Business Address: D-342, 2nd Floor, Sec-10, Noida 201301, UP
We will make reasonable efforts to review and respond to privacy-related requests within the timeframe required by applicable law.
15. Consent
By using the Rasamurni website, you acknowledge that you have read and understood this Privacy Policy.
Where applicable, we will request your consent before processing personal information for purposes that require consent under applicable law.